17.9.2025

10 Ways to Optimise Your Service Business Website

For most of your clients, your website is not the first place they meet you or learm more about your services. They have probably already seen you and your work on Instagram, heard your name at an event or been referred to you by someone they trust.

Your average order value is higher, your sales process is longer and you need to make fewer sales than an eCommerce brand.

By the time they land on your website, they are curious to know more and looking for reassurance before they get in touch to book an appointment with you, or even place a tentative enquiry about ordering something. Your business most likely has a a high ticket offer. Your website’s job is to make the decision to go with you simple and confident. Here are a few tips on how to polish your website.

1. Sharpen your homepage headline and clarify the core call to action.
Make it clear what you do and who you serve. Give visitors immediate confidence they’re in the right place. What do you want them to do first? Get in touch? View the new collection? Learn more about your service.

2. Simplify your navigation
A cluttered menu creates hesitation. Keep it simple and guide people to the essentials. Replace all obscure titles with clear direction. This is not the place for on-brand adjectives...

3. Add strong calls to action
Guide your clients in the right direction. Don’t assume they will know what to do next. Make enquiry and booking options visible.

4. Test your enquiry form
Double check it. They sometimes break for no good reason. If it’s clunky or broken, you’re losing leads. Make sure you add titles for each field.

5. Refresh your service descriptions
Keep them concise and centred on outcomes. What transformation do you create for your clients?

6. Update your photography
This is an investment, yes it's spenny, but you will thank yourself for investing in a talented photographer. inCrisp, recent visuals help people feel trust and connection.

7. Check mobile experience
Many of your visitors will come from a social channel or from an email on their phone...then then browse on their phone. Make sure everything fits nicely and works smoothly.

8. Run a speed test
Slow sites lose attention, bit time. Compress large images, find a way to host videos externally or reduce the file size and tidy up all unnecessary scripts.

9. Add your most recent testimonials
Client love is such a win when it comes to winning over new clients. People want proof. A recent review or case study is often the final nudge.

10. Update your SEO basics
Tidy up page titles and descriptions so people searching for your service can find you. Review your meta titles, meta descriptions. Add the right information to your alt tags and name your image files properly, it helps hugely.

Think of your website as the deal closer, not the opener. A little optimisation every so often ensures that once someone is warmed up, they’ll be ready to commit.

If you are rushed off your feet and you want me to do the work for you, get in touch. I'd be more than happy to get you back on track.

/Let's talk/

Ready for a website that transforms your business?