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Optimise for conversion and retention

Shopify conversion rate optimisation

UX-led optimisation for high-end craft ecommerce businesses on Shopify that are ready to improve conversion points, increase average order value and make more of the traffic they already have. Chic design is insufficient if functionality, brand perception and customer journey aren't harmonious.
Websites that resonate convert

When do you need Conversion Rate Optimisation?

Your Shopify store may attract your tribe, converting those people is never guaranteed. The tiniest things can make a difference between your customers making the next step in their buying journy, or geting frustrated nd leaving. This service is about improving key points in the buyer journey, from landing pages, product page optimisation and collection pages to your cart and checkout pages. We want to ensure that more visitors find it simple to move through your store with confidence and hit that pay now button.

My approach to Shopify CRO is both design-led and data-aware. I look closely at how your messaging, layout, navigation, content, trust signals and functionality shape the overall customer experience. The objective is not to make cosmetic tweaks for the sake of it, but to discover where your customers are falling off the path to 'pay now' and instrad making thoughtful improvements that support both conversion and brand perception.

We will discuss our strategic review of your website and give you a clear action plan. We will analyse how your website looks and feels to customers, how it performs behind the scenes, and how well it’s converting. Then we map out exactly what needs to shift to bring your site up to speed.

I want to make your website feel smoother, simpler and more magnetic to your customers.

Ready to have a chic Shopify website that aligns with your brand and customer needs?

1:1 tête-a-tête
What we look at

Conversion rate optimisation is the process of increasing the percentage of visitors who take a meaningful action on your website, Whether that is adding to cart, starting checkout, making a purchase, or joining your newsletter list to get them into your eco system. On Shopify, that often means refining the user experience across the conversion points that matter most: product discovery, product evaluation, trust-building, cart confidence, and checkout completion.

  • Homepage clarity and first impressions
  • Navigation, search and collection-page browsing
  • Product page hierarchy, messaging and trust signals
  • Mobile experience and speed friction
  • Cart, upsells and checkout drop-off points
  • Brand storytelling, photography and content clarity
  • Analytics, behaviour patterns and visible conversion leaks
What this can improve
  • Conversion Rate
  • Add to cart rate
  • Checkout completion
  • Average order value
  • Product page engagement
  • Customer confidence and ease of decision-making
How we work together

Depending on what your store needs, this can begin with a focused audit and roadmap, or move into implementation support where the recommended changes are designed, refined and rolled out in priority order. That might include quick wins, structural UX improvements, content and merchandising adjustments, and recommendations for your team or developer to implement, depending on the scope.

Who it’s for

This is for Shopify brands that have already built a good foundation and know there is more potential in the journey. It is particularly well suited to design-led ecommerce brands in jewellery, homewares, interiors and craftsmanship-led sectors, where conversion depends not only on usability, but on trust, clarity, storytelling and a sense of quality throughout the experience.

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Roll up those sleeves and let's sort out your website.

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