Jewellery
Product Customisations | Website Optimisation
July 31, 2025
Shopify
July 31, 2025
Shopify
Product Customisations | Website Optimisation
July 31, 2025
Jewellery
Shopify
What began as a website optimisation project with a few product customisations evolved into a comprehensive digital transformation. With founder Sophie prepping for her maternity leave, she and her team needed automated solutions for products that previously required time-heavy, in-person consultations and manual admin. In all honesty, this website was so well designed (not by me), I found there to be very few major issues. Navigation and customer journey were the top two
Through a custom-built application, my dev team and I transformed 20+ product lines into streamlined, user-friendly experiences that customers can now personalise entirely themselves. The range includes stunning made-to-order engagement rings, birthstone necklaces and pendants, to die for eternity rings + my personal favourite, the Acrostic Pendant, where customers select a number of stones, each representing a letter to create their own secret code word. As a lover of all things talismanic, I think this is utterly cool and enchanting!
Peruse till your hearts content, Sophie and her team's work is utterly divine.
Improved user experience. Clearer customer journey with a restructured navigation. Admin offloaded to Shopify. New service to to market to generate customer interest.